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GENERAL INSTRUCTIONS:
LOG
IN to access your account and place an order. Once you
are logged in, you will be taken to your account’s Main
Page.
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If
you encounter a login problem use the
GET
HELP
button to request assistance.
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If
you happen to forget your password at some time in the
future, select the RETRIEVE MY PASSWORD option on
the login page. If the personal question is answered
correctly (case sensitive), the system will send your
password to the email address recorded for your account.
Select
PLACE ORDER to submit a separate order for each
student in your family. You MUST process each order
through until you see the ORDER CONFIRMATION page.
The system does not recognize an order until you see the
Confirmation Page. We can not process your order if has not
been fully submitted & confirmed.
A copy
of each order confirmation will also be sent to you via
email. If you should get duplicate email confirmations don’t
worry, the system only records one order per student per
ordering period. Duplicate orders are not recorded.
Select VIEW
ORDERS
to see
what the system recorded for each student. You can view your
lunch orders at anytime.
As you
enter orders, the total amount due for your family’s orders
will appear in the upper left corner of the screen listed as
CURRENT BALANCE.
After all current lunch orders have
been submitted, select VIEW AMOUNT DUE. Click
where shown to view the PRINTER FRIENDLY VERSION,
then print the page and send
it to school along with payment.
ALL PAYMENTS ARE MADE TO HFHN SCHOOL.
You may pay the CURRENT BALANCE in a single payment or in
biweekly or weekly payments throughout the month.
ORDERING WILL BE SUSPENDED
for ACCOUNT BALANCES of $25 or
more NOT PAID by the day before the next open ordering
period.
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